Terms & Conditions
Welcome to Lucianos.kl. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions.
1. General
These Terms & Conditions apply to all visitors, customers, and users of our website and services.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Services
All food and beverages are prepared fresh and are subject to availability.
We reserve the right to modify or discontinue any item without notice.
3. Pricing
All prices are listed in Malaysian Ringgit (RM) and are subject to change without prior notice.
We strive to ensure pricing accuracy, but errors may occur.
4. Orders
Once an order is confirmed, it cannot be cancelled or modified.
Please ensure all details are correct before completing your purchase.
5. Payments
We accept payments via available payment methods on our website.
All transactions must be completed before orders are processed.
6. Refunds & Returns
All sales are final.
Please refer to our Refund & Return Policy for more details regarding order issues and resolutions.
7. Delivery & Collection
Delivery times are estimates and may vary depending on location and demand.
We are not responsible for delays caused by third-party delivery services.
For self-collection, customers are responsible for collecting their orders within the given timeframe.
8. Customer Responsibility
Customers are responsible for providing accurate contact and delivery details.
We are not liable for issues caused by incorrect information provided.
9. Intellectual Property
All content on this website, including images, logos, and text, belongs to Lucianos.kl and may not be used without permission.
10. Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our website or services.
11. Third-Party Links
Our website may include links to external platforms such as social media.
We are not responsible for their content or privacy practices.
12. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Phone / WhatsApp: 010-2440771
Email: Lucianos.kl2022@gmail.com
Last updated: 2026